Browse current Zendesk openings that JobDrop found directly from the company's careers source.
## Job Description NOTE! We are looking for trilingual candidates, Spanish, English and Portuguese!!! If you’re ready to break into the AI, CX and Bid Proposal Space this is your opportunity! Zendesk is looking for a motivated individual to join our RFP Central team in the role of Proposal Manager. The Proposal Manager
## Job Description ## Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology.
## Job Description ## Role Overview We are seeking an experienced, strategic Senior Director to lead our Technical Support organization, covering tickets that reach human agents post our AI tier. This leader will set the operating strategy, develop a strong technical leadership team, and ensure customers receive reliab
## Job Description If you’re ready to break into the AI, CX and Bid Proposal Space this is your opportunity! Zendesk is looking for a motivated individual to join our RFP Central team in the role of Proposal Manager. The Proposal Manager is a key member of RFP Central, responsible for the overall management of all assi
## Job Description EMEA Tax Manager Location: Ireland | Individual Contributor | Reports to: EMEA Tax Director Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent custome
## Job Description # Senior Staff Frontend Engineer, Admin Experience Zendesk is transforming the way businesses build meaningful customer relationships. Our products help organizations deliver exceptional customer and employee experiences at scale, and our Admin Experience is central to how customers configure, manage
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building AI solutions rooted in the belief that behind every interaction is an opportunity to make a human connection. We are accelerating our vision by buildin
## Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. We’re building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We’re looking for a Strate
## Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. We’re building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We’re looking for a Strate
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connecti
## Job Description Experience: 1–2 years # Job Summary: ### As an Associate Renewals Manager, you will manage and optimize the contract renewal process for a portfolio of SaaS customers. This role requires strong relationship-building skills, a customer-centric mindset, and the ability to navigate data, product insight
## Job Description # Senior Manager, AI - Custom Agents About the group Zendesk’s Custom Agents group enables customers to build specialized AI agents that understand business context, reason through complex tasks, and take actions across Zendesk and connected systems. These agents combine natural language instructions
## Job Description Social Creative & Production Manager As the Social Creative Manager at Zendesk, you'll help define what great social-first creative looks like for a global technology brand. We're looking for a creative thinker and hands-on maker who knows how to turn big ideas, complex technology, and timely convers
## Job Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking a Senior Sales Engineer (SE) to act as the primary technical partn
## Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skill set and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching for sales excelle
## Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching for sales excellen
## Job Description Job Title. - Site Reliability Engineer (SRE) Department - Employee Services Technology & Operations – CIO RUN Function Experience Level - 4 – 8 Years Location - Pune, India (Hybrid) Shift Pattern - APAC and EMEA Shift Reporting Manager - Yashwant Sinha # Role Overview We are seeking an experienced Si
## Job Description About Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms, including Zendesk, Amazon Connect, and AWS-based solutions, to enhance
## Job Description The Zendesk Creative Team brings Zendesk to life by designing high-impact brand moments that are aligned with our voice, look, and feel, and stand out from the competition. We ensure a cohesive and consistent brand experience through our guidelines, creative direction, and partnership with agencies a
## Job Description ## Who we're looking for This role is pivotal in driving demand generation efforts that align with strategic goals and drive business impact for North America. The perfect candidate is an excellent communicator, collaborator, and skilled at orchestrating multichannel campaigns. They possess the uniqu
## Job Description FSS RevOps Customer Support Specialist Excited to grow your career at Zendesk? Position: RevOps Customer Support Specialist Location: Manila, Philippines Type of Employment: Full-time, Modern Hybrid About us: Zendesk is a leader in customer service software, revolutionizing how businesses engage with
## Job Description Zendesk helps companies build better relationships with their customers through exceptional products and teams. Our global Professional Services team delivers a range of services to onboard our customers quickly and easily and ensure they derive value on an ongoing basis. The Professional Services Op
## Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. We’re accelerating that ambition by building AI-driven, intelligent CX solutions rooted in the belief that behind every interaction is an opportunity to make a meaningful human connection. The Hu
## Job Description Zendesk is building App Foundry and related internal platforms so employees can turn AI ideas into useful, governed capabilities. Our Co-Build model puts the team closest to a business problem in the builder's seat. The platform team provides the services, reusable patterns, technical guidance, and r
## Job Description Zendesk helps companies build better relationships with their customers through exceptional products and teams. Our global Professional Services team delivers a range of services to onboard our customers quickly and easily and ensure they derive value on an ongoing basis. The Resource Manager helps c
## Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skill set and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching for sales excelle
## Job Description Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching fo
## Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. Our AI-informed solutions turn every interaction into an opportunity for authentic human connection. Helping businesses deliver faster, smarter, and more personal experiences at scale. To advance
## Job Description Behind every great customer experience is an amazing employee experience. At Zendesk, we are on a mission to power exceptional service for every person on the planet — and that starts from the inside out. We are looking for a Service Management Solutions Specialist to be the champion for our Service
## Job Description Director, Contact Center Platform Architecture At Zendesk, we’re on a mission to power exceptional service for every person on the planet. We’re looking for a technically credible leader to build and lead our global contact center, center of excellence solutions architecture team focused on customer
## Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. We’re accelerating that ambition by building AI-driven, intelligent CX solutions rooted in the belief that behind every interaction is an opportunity to make a meaningful human connection. The Hu
## Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. We’re accelerating that ambition by building AI-driven, intelligent CX solutions rooted in the belief that behind every interaction is an opportunity to make a meaningful human connection. The Hu
## Job Description Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies. We’re leading the charge aga
## Job Description Digital Sales Representative We're looking for: A motivated self-starter who can handle a high-velocity sales approach while providing an excellent customer experience! Our Digital Inside Sales Specialists are at the forefront of our customer experience for both new and existing customers of Zendesk.
## Job Description At Zendesk, we’re on a mission to power exceptional service for every person on the planet. Behind every customer interaction is an opportunity to make a genuine human connection. We’re accelerating that vision with cutting-edge, AI-first products, and we’re looking for a driven Account Executive to
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connecti
## Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies. We’re leading the charge against outdated co
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connecti
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connecti
## Job Description Zendesk is seeking an exceptional Zendesk Consultant to become an integral part of our CX Accelerator Team. This pivotal role demands a deep expert in Zendesk products, capable of hands-on configuration and delivering innovative solutions within a startup-like, agile environment. The ideal candidate
## Job Description Senior Analyst, Strategic Finance & Analytics It’s a very exciting time to join Zendesk. As a leader in customer service software, marching towards our multi-billion $ in revenue as an AI-first company, we continue to push the boundaries to ensure the best customer experiences are built with Zendesk.
## Job Description ## Who We’re Looking For We are looking for an experienced Implementation Consultant to join our Professional Services team. In this role, you will work on customer-facing projects with enterprise customers to design, implement, and optimize Zendesk as a complete resolution platform, with a focus on
## Job Description The Mission: The enterprise software landscape is fracturing. We are transitioning from "Systems of Record" to "Systems of Action." Zendesk is leading this shift with the Resolution Platform, aiming to be the first CX company to secure $1B in AI-driven revenue. To achieve this, we must solve the "Orc
## Job Description Who We're Looking For Zendesk is a global leader in AI-powered customer and employee service, renowned for our powerful yet user-friendly solutions. We are seeking an experienced Product Marketing Manager to help drive product, sales, and adoption initiatives for Zendesk’s fast-growing employee servi
## Job Description ## Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. We’re accelerating that ambition by building AI-driven, intelligent CX solutions rooted in the belief that behind every interaction is an opportunity to make a meaningful human
## Job Description The GTM Enablement Specialist - Prospecting Acceleration Specialist is a high-impact, field-facing role focused on improving the productivity and performance of Zendesk’s regional Sales Development teams. This role is designed for a proven prospecting expert who can partner closely with regional SDR/
## Job Description Zendesk is seeking a Revenue Operations Analyst to join our growing EMEA Revenue Operations team in Krakow, Poland. In this role, you will serve as a key operational advisor to our Sales organization across the entire Quote-to-Cash (Q2C) lifecycle. You will act as a bridge between Sales, Legal, Finan
## Job Description CX Ops Manager - Professional Services About the team The CX Strategy & Operations Team at Zendesk accelerates customer value, adoption, and retention by enabling the Customer Success organization to operate with consistency at global scale. We do this through tooling, automation, processes and enabl
## Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. We’re accelerating that ambition by building AI-driven, intelligent CX solutions rooted in the belief that behind every interaction is an opportunity to make a meaningful human connection. We’re
## Job Description # Zendesk is looking for a customer-focused Data Migration Engineer II to help enterprise customers successfully migrate their business-critical data into and out of Zendesk. This role combines software engineering, data engineering, customer consulting, and AI-assisted development to design scalable
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connecti
## Job Description # Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This
## Job Description Role Summary The Associate Success Manager, Onboarding Scaled — German Speaking supports new Zendesk customers through their early onboarding journey, with a focus on German-speaking customers and markets. This role helps customers understand their purchased products, clarify business goals, complete
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connecti
## Job Description We are looking for a support expert who is ready to set the standard for best-in-class customer support. You are the designated support contact for Zendesk's Premier customers. You are able to understand customer needs, anticipate their challenges, advocate internally for solutions, and communicate e
## Job Description ## Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our
## Job Description ## Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our
## Job Description ## Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This
## Job Description Zendesk is the world’s leading Customer Experience and Support Platform and we are growing quickly with a suite of products our customers love! Zendesk makes customer service better. We build software to meet customer needs, set teams up for success, and keep businesses in sync. We are looking for ha
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connecti