Browse current Zendesk openings that JobDrop found directly from the company's careers source.
## Job Description At Zendesk, we’re on a mission to power exceptional service for every person on the planet. We’re not just managing interactions; we’re building the next-generation, autonomous service workforce that companies can rely on. We believe that behind every customer interaction lies an opportunity to deliv
## Job Description Summary The Director, Compensation owns the strategy, governance, and operational execution of Zendesk’s global compensation programs. This role is responsible for translating compensation into a business advantage by enabling competitive pay decisions, supporting talent retention and growth, and del
## Job Description Forward Deployed Engineer (FDE) — AI & Solutions Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interac
## Job Description Zendesk builds AI powered, customizable and simple to use service software crafted to improve customer relationships. Many of the world’s favorite brands leverage our products to engage you as a customer. We lead the industry with beautifully simple software, and you’ve almost certainly interacted wi
## Job Description About Zendesk & The Role At Zendesk, we build software designed to improve customer relationships, helping businesses create meaningful, engaging, and seamless interactions. To support this mission internally, our Office of the CIO team is looking for an IT Operations & Delivery Excellence Lead to dr
## Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking a Sales Engineer (SE) to join our presales organization. This role
## Job Description As a pivotal senior individual contributor on Zendesk’s Marketing Strategy & Operations team, the Sr. Marketing Strategy & Operations Lead will help translate marketing strategy into clear priorities, scalable operating plans, and measurable execution. This role sits at the intersection of planning,
## Job Description As a pivotal senior individual contributor on Zendesk’s Marketing Strategy & Operations team, the Sr. Marketing Analytics Lead will turn complex marketing data into clear insights, recommendations, and decisions. This role will independently lead high-impact analytics workstreams across performance m
## Job Description As a pivotal leader on Zendesk’s Marketing Strategy & Operations team, the Director of Marketing Analytics will turn marketing data into better decisions, stronger investment choices, and measurable business outcomes. This role sets the vision for marketing measurement and insights across the funnel,
## Job Description As a pivotal leader on Zendesk’s Marketing Strategy & Operations team, the Director of Marketing Operations will build and scale the systems, processes, and operating rhythm that enable Marketing to execute with speed, quality, and measurable impact. This role owns the marketing operations function a
## Job Description As an AI Sales Specialist, you will be responsible for driving the growth and adoption of our full suite of AI products. In this quota-carrying overlay role, you will work alongside our Core Account Executive (AE) team, leveraging your technical expertise to prospect, demo, and close deals while deli
## Job Description About the Role: Zendesk for Startups helps early-stage companies build exceptional customer experiences from day one by providing the AI-first customer service technology, resources, and support they need to scale. We’re looking for a strategic, hands-on Startup Growth & Campaign Manager who owns end
## Job Description At Zendesk, we are shifting the paradigm of what it means to be a recruiter. We aren't order-takers or box-checkers; we are strategic business partners. We’re building AI-powered products that help people deliver better service at scale every day—and we apply that same cutting-edge innovation to our
## Job Description ## Position Overview As a Senior Platform Architect, you will serve as the technical strategist helping our largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform. You will design and architect next-generation service solutions that drive me
## Job Description As a Services Consultant, your primary responsibility will be to lead the end-to-end technical delivery for our customers. You'll take ownership of the implementation process, from initial requirements gathering to successful go-live, ensuring solutions are technically sound and aligned with customer
## Job Description ### Job Description As a Solutions Architect, your main responsibility will be to act as the key technical expert during the pre-sales process. You will work closely with the Contact Center Platform Architecture team and potential customers to design and scope customized solutions that meet their uni
## Job Description ## About the Role We are looking for a versatile BI Developer with strong technical expertise across multiple domains, comfortable working within Agile methodologies. This role requires a professional adept at blending software engineering, dashboard development, and cutting-edge areas like AI and Cl
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this vision, we are seeking a d
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this vision, we are seeking a d
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this vision, we are seeking a d
## Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection, empowering organizations to create outstanding customer experiences at scale. To advance
## Job Description # Senior Sales Engineer (SE) ## Job Description At Zendesk, we are redefining the boundaries of Customer Experience (CX) and Employee Services (ES) through autonomous, Agentic AI and deep platform extensibility. As we build out the next generation of our global field organization, we are looking for
## Job Description Job Description Zendesk is a global leader in AI-first customer service and employee service software, renowned for its powerful yet customer-friendly solutions. At Zendesk, we believe in building better customer relationships through our suite of products that are smart, flexible, and reliable. We h
## Job Description Enterprise Account Executive - North & East India Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connect
## Job Description At Zendesk, we’re on a mission to power exceptional service for every person on the planet. We believe that behind every customer interaction is an opportunity to make a genuine human connection. We are accelerating our vision by building cutting-edge, AI-first products and we’re looking for a dynami
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connecti
## Job Description At Zendesk, we are redefining the boundaries of Customer Experience (CX) and Employee Services (ES) through autonomous, Agentic AI and deep platform extensibility. As we build out the next generation of our global field organization, we are looking for builders, technical problem solvers, and curious
## Job Description Zendesk is looking for a visionary, highly technical, and dynamic Regional Vice President of Sales Engineering to lead, scale, and inspire our world-class team of Sales Engineers. Zendesk has evolved far beyond traditional ITSM and help desk ticketing; we are the world’s leading AI-powered Customer E
## Job Description ### Role Overview As a Technical Account Manager at Zendesk, you'll become an extension of our largest customers' teams, bridging technical expertise with business acumen. You'll guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implement
## Job Description ## Une entreprise technologique de premier plan Chez Zendesk, nous sommes passionnés par la création de logiciels qui offrent une expérience client exceptionnelle. Les marques que vous aimez tirent pleinement parti de nos produits pour interagir avec vous, et nous sommes un chef de file du secteur gr
## Job Description The Lead Business Process Analyst is responsible for leading ongoing change & transformation efforts focused on operational excellence and core business processes. This role acts as a key contributor to championing the customer experience by analyzing, identifying, and implementing improvement opport
## Job Description The Principal, Enterprise QA & IT Delivery Leader is responsible for the large-scale orchestration of testing across complex integrations and major transformation programs, such as Enterprise Resource Planning (ERP). A critical responsibility of this role will be to serve as the primary Quality Assur
## Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking aSenior Sales Engineer to sit at the intersection of enterprise so
## Job Description Join our team at Zendesk QA to develop cutting-edge AI solutions for customer service! We are seeking forward-thinking experts who are looking to build AI-driven features that reshape Customer Experience teams to achieve their best by intelligently solving repetitive work so they can shift their focu
## Job Description Product Marketing Manager - Solutions ### What you'll be doing - Lead the strategy, development, and execution of comprehensive go-to-market (GTM) launches for multi-product solutions and select industries. - Craft compelling solution-level positioning, messaging frameworks, and narrative arcs tailor
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this vision, we are seeking a d
## Job Description At Zendesk, we believe customer relationships are the foundation of great business. To fuel our next phase of hyper-growth across India and beyond, we are looking for a vision-driven, inspiring enterprise sales leader to guide, grow, and elevate our India business across Enterprise and Commercial seg
## Job Description ## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to ma
## Job Description ## Position Overview As a Senior Platform Architect, you will serve as the elite technical strategist helping our largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform. You will design and architect next-generation service solutions that dr
## Job Description Zendesk’s people have one goal in mind: to make Customer Experience better. Our products help more than 125,000 global brands (AirBnb, Uber, JetBrains, Slack, among others) make their billions of customers happy, every day. Our team is responsible for helping Customer Experience teams to achieve thei
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. To achieve this, we're in search of a success
## Job Description About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX) organization is undergoing a massive transformation, and we need a heavy-hitting Senior Analyst, to join
## Job Description Zendesk is transforming customer service through AI, and our AI Agents organization is at the center of that transformation. We’re looking for an experienced Lead, Product Strategy & Operations to join the Product Strategy and Operations team and serve as a strategic operating partner to AI Agents Pr
## Job Description We are looking for a hands-on CRM Platform Tech Lead to act as the technical anchor for our CRM engineering team. While our architects focus on the multi-year, cross-platform roadmap, your focus will be on the "here and now"—turning complex business requirements into elegant, scalable solutions and g
## Job Description We are seeking a highly strategic and forward-thinking Principal Product Manager for CRM & Sales Systems to drive the vision, strategy, and roadmap for our foundational sales technology stack. In this role, you will be the ultimate owner of the "What" and the "Why," ensuring our CRM ecosystem solves
## Job Description Job Description Zendesk is seeking a highly motivated individual to lead, drive and own internal process improvements aimed at scaling the Global Revenue Operations team. This position will support Zendesk’s growth and revenue goals by identifying and managing projects directly aimed at automating op
## Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES) for customers in the Federal, State, Local, and Education (FedSLED) space. Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and trans
## Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection, empowering organizations to create outstanding customer experiences at scale. To help adv
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. To achieve this, we're in search of a success
## Job Description ## Senior Full Stack Engineer, Solve Voice Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction l
## Job Description ### Job Summary Zendesk’s people have one goal in mind: to make Customer Experience better. Our products help more than 145,000 global brands (AirBnb, Uber, JetBrains, Slack, among others) make their billions of customers happy, every day. Our team is dedicated to providing a robust full-text search
## Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. We are accelerating our ambition by building AI-first products rooted in the belief that behind every interaction is an opportunity to make a human connection. To achieve this, we are searching f
## Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connecti
## Job Description ## Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This
## Job Description ## At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. ## We are seeking a Senior Sales Engineer (SE) to act as the primary technical
## Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This ro
## Job Description About Us We are an innovative and fast-moving business focused on helping companies build better relationships with their customers. We take pride in the impact our work has on organizations, while also caring deeply about the experience of our employees and the culture we build together. Zendesk hel
## Job Description Who We're Looking For We're looking for a Senior Manager, Revenue Recognition to join our team in Austin, TX and own the operational core of our revenue close — from period open to final posting in Zuora Revenue (RevPro). This is a hands-on role built for someone with deep technical accounting roots
## Job Description The Mission: The enterprise software landscape is fracturing. We are transitioning from "Systems of Record" to "Systems of Action." Zendesk is leading this shift with the Resolution Platform, aiming to be the first CX company to secure $1B in AI-driven revenue. To achieve this, we must solve the "Orc
## Job Description Outstanding candidates will be considered outside of office locations for a fully remote role. Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent cust