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Zendesk jobs

Browse current Zendesk openings that JobDrop found directly from the company's careers source.

Partner Sales Executive

Zendesk · Remote, Germany; All - Fully Flexible, Germany, Germany · Posted 2026-07-07 · 5+ years

Job Description PARTNER SALES EXECUTIVE As a Partner Sales Executive you will be part of a growing Partner Sales Team and a critical piece of company growth initiatives in EMEA. You will build, operationalize, and own the plan for partner-led business in your sales territory. Responsibilities include recruiting and onb

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Technical Architect

Zendesk · Mexico City, Mexico; Mexico City - Office, Mexico, Mexico · Posted 2026-07-07 · 2+ years

Job Description Job Description As our Technical Architect, you will be enrolled in any duties as understanding, detailing, and implementing all customer requirements according to scope. You will actively collaborate with customer SMEs to build the best technical solution for integrating Zendesk into customer workflows

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SMB Account Executive - New Logo

Zendesk · Austin, TX, US; Austin - Office, US · Posted 2026-07-07 · 2+ years

Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection, empowering organizations to create outstanding customer experiences at scale. To advance thi

Salesforce

Sales Engineer

Zendesk · Austin, TX, US; Austin - Office, US · Posted 2026-07-07 · 5+ years

Job Description Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies. We’re leading the charge agains

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Forward Deployed Engineer

Zendesk · All - Hybrid, Singapore, Singapore; Melbourne, Australia · Posted 2026-07-07 · 5+ years

Job Description Forward Deployed Engineer (FDE) — AI & Solutions Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interactio

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Commercial Account Executive

Zendesk · Remote, France; All - Fully Flexible, France, France · Posted 2026-07-07 · 8+ years

Job Description join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. To achieve this, we're in search of a successful

Salesforce

Senior AI Data Engineer

Zendesk · Dublin, Ireland; Dublin - Hybrid, Ireland, Ireland; Berlin, Germany; Krakow, Poland · Posted 2026-07-07 · 5+ years

Job Description Job Description Zendesk's mission is to make Customer Experience better - for every brand, every customer, every day. Data and analytics are the engine of that vision: the vehicle through which we deliver actionable insights to the 125,000+ global brands that run on Zendesk, and to the internal teams wh

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Senior Product Manager, AI Agents Messaging

Zendesk · Lisbon, Portugal; Lisbon - Hybrid, Portugal, Portugal; Remote, Germany; Remote, UK; Remote, Ireland; Remote, Denmark; Krakow, Poland; Remote, Portugal · Posted 2026-07-07 · Experience required

Job Description We're forming a new team to own messaging as a channel experience for our CX Agent, and we're looking for a Senior Product Manager to lead it. Messaging is where this whole category began. Chatbots were born in the chat window, and messaging remains the channel where the majority of our customers deploy

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Senior Fullstack Engineer

Zendesk · Berlin, Germany; Berlin - Hybrid, Germany, Germany; Krakow, Poland; Lisbon, Portugal · Posted 2026-07-07 · No minimum stated

Job Description As a Senior Fullstack Engineer at Zendesk AI Agents you'll play a key role in shaping and building our frontend and backend, collaborating closely with our Product Manager, AI and Machine Learning Engineers / Scientists, Backend developers, and the broader tech team to deliver groundbreaking features fo

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Senior Product Sales Specialist (Employee Service)

Zendesk · Melbourne, Australia; Melbourne - Office, Australia, Australia; Australia, Singapore · Posted 2026-07-04 · Experience required

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. As a leader in Employee Service, Zendesk provide

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PLG Sales Representative

Zendesk · Lisbon, Portugal · Posted 2026-07-03 · Experience required

Job Description About Us: At Zendesk, we are committed to delivering exceptional customer experiences through our innovative solutions. We are excited to expand our team with a Product Led Growth Sales Specialist who thrives in a fast-paced environment and is passionate about engaging with customers. If you are eager t

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Senior Product Sales Specialist

Zendesk · Lisbon, Portugal · Posted 2026-07-03 · Experience required

Job Description Behind every great customer experience is an amazing employee experience. At Zendesk, we are on a mission to power exceptional service for every person on the planet — and that starts from the inside out. We are looking for a Service Management Solutions Specialist to be the champion for our Service Man

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Revenue Operations Analyst

Zendesk · Madison, WI, US · Posted 2026-07-02 · 2+ years

Job Description Revenue Operations Analyst Job Description An industry-leading tech company! At Zendesk, we build software that delivers the ultimate customer experience. Your favorite brands (like Airbnb, Uber, Slack, and OpenTable) use our products to engage you as a customer, and we lead the industry with beautifull

Salesforce

Platform Architect

Zendesk · Fully Flexible, US; Remote, Mexico · Posted 2026-07-02 · 5-7 years

Job Description About Us Zendesk is a leader in customer experience solutions, dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms, including Zendesk, Amazon Connect, and AWS-based solutions, to enhance cus

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Forward Deployed Engineer

Zendesk · Remote, US; Fully Flexible, US · Posted 2026-07-02 · 5+ years

Job Description Forward Deployed Engineer (FDE) – AI & Solutions As a Forward Deployed Engineer (FDE), you are part of an elite technical hybrid—part software engineer, part strategic consultant. You don't just sell the dream; you build the reality. You will be embedded with our most strategic customers to solve their

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Senior SMB Account Executive - SEA

Zendesk · Singapore · Posted 2026-07-02 · 3+ years

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this vision, we are seeking a dedi

Salesforce

Senior Sales Engineer

Zendesk · Remote, US; Fully Flexible, US · Posted 2026-07-01 · 5+ years

Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies. We’re leading the charge against outdated conta

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Director, Sales Operations (Planning)

Zendesk · Remote, US; Fully Flexible, US · Posted 2026-07-01 · 12+ years

Job Description About the Role: We are seeking a Director of Sales Operations, Planning to lead two critical pillars of our go-to-market organization: Territory Planning Operations and Quota Strategy & Operations . This individual will be instrumental in operationalizing GTM strategy, optimizing performance, and drivin

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Senior Sales Engineer

Zendesk · Remote, US; Fully Flexible, US · Posted 2026-07-01 · 5+ years

Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies. We’re leading the charge against outdated conta

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Senior Sales Engineer - Public Sector

Zendesk · Remote, US; Fully Flexible, US · Posted 2026-07-01 · 5+ years

Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES) for customers in the Federal, State, Local, and Education (FedSLED) space. Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transfor

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Senior Software Engineer

Zendesk · Melbourne, Australia · Posted 2026-07-01 · 5+ years

Job Description About Zendesk At Zendesk, we’re driven by a simple but powerful mission: to make customer experiences effortless . Our products empower thousands of businesses around the world to build deeper relationships with their customers through fast, reliable, and beautifully simple support experiences. Now, we’

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Senior Principal Product Manager

Zendesk · Melbourne, Australia · Posted 2026-07-01 · 10+ years

Job Description Senior Principal Product Manager, AI Platform, Australia (Melbourne) This role is based in Melbourne and requires you to work from office at least 2 days a week. Job Description Zendesk is seeking an experienced Principal Product Manager to lead product for our internal AI Platform — the foundational pl

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Senior Machine Learning Engineer

Zendesk · Krakow, Poland; Krakow - Hybrid, Poland, Poland; Lisbon, Portugal · Posted 2026-06-30 · 5+ years

Job Description Senior Machine Learning Engineer, Copilot Job Summary At Zendesk, our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs, Zendesk has experienced remarkable success and growth while maintaining a fun, positive, and down-to-earth culture.

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Staff Software Engineer - Edge

Zendesk · Remote, Ireland; All - Fully Flexible, Ireland, Ireland; Dublin, Ireland; Krakow, Poland; Remote, Poland · Posted 2026-06-30 · 5+ years

Job Description Zendesk is looking for an experienced Staff Engineer to join our Edge Engineering team in Europe. Zendesk handles billions of user interactions every day, and the Edge team is on the critical path for every one of them. Our services route traffic across Zendesk’s global cloud infrastructure and provide

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Senior Digital Sales Representative

Zendesk · Manila, Philippines · Posted 2026-06-30 · 2-5 years

Job Description Why This Role? Why Now? Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today, we power billions of conversations with brands you know and love, and we are moving rapidly to make our AI-first vision real . As a Senior Digital Inside Sales Specialist, you wil

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Managed Shared Services Consultant

Zendesk · Pune, India · Posted 2026-06-30 · 6-10 years

Job Description Our Managed Services team supports customers with subscription services on an ongoing basis, helping them to adopt, expand, optimize and maintain their use of Zendesk products as their own businesses grow and evolve. We function as an extension of their teams, consulting on design and configuration best

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Senior Product Marketing Manager, AI Platform

Zendesk · San Francisco, CA, US · Posted 2026-06-30 · No minimum stated

Job Description Role: Senior Product Marketing Manager, AI Platform Function: Drive Zendesk’s product marketing efforts to ensure successful launch, adoption, and impact of AI platform capabilities for building and customizing AI agents and agentic workflows on Zendesk. This role is responsible for a wide range of func

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Senior Specialist, AR

Zendesk · Manila, Philippines · Posted 2026-06-29 · 2-4 years

Job Description Who We Are Looking For Are you a diligent, analytical, and meticulous accounting professional looking to grow your career? Zendesk is seeking an exceptionally skilled Collections Sr. Specialist to join our world-class financial operations team in Manila. In this role, you will apply your developing prof

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Senior Product Designer

Zendesk · Melbourne, Australia · Posted 2026-06-29 · 7+ years

Job Description Senior Product Designer, Platform Hiring manager: Abi Iyer Location: Melbourne, Australia At Zendesk, we create software that powers exceptional customer service. Our easy-to-use and AI-powered tools enable support teams to resolve issues quickly and efficiently. By keeping the customer at the center of

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Senior Enterprise Account Executive – Indonesia Market

Zendesk · Singapore · Posted 2026-06-28 · 12-15 years

Job Description About the Role We are seeking a high-caliber, strategic Senior Enterprise Account Executive with a proven track record of dominating the B2B SaaS landscape. This is an elite individual contributor (IC) role designed for a sophisticated corporate hunter who thrives on breaking into net-new enterprise acc

Salesforce

Engineering Manager

Zendesk · Pune, India · Posted 2026-06-26 · Experience required

Job Description Zendesk’s people have one goal in mind - to make the customer experience better. Our products help more than 170,000 global brands (like Discord, Calm, and Skyscanner) to make their billions of customers happy, every day. Our engineering team works at a scale that most companies only dream about, and wh

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Senior Sales Engineer

Zendesk · Tokyo, Japan · Posted 2026-06-25 · 6+ years

Job Description About Zendesk At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We help companies foster deep, meaningful relationships with their cus

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Senior Platform Architect

Zendesk · Austin, TX, US; Austin - Hybrid, US; Madison, WI, US; San Francisco, CA, US · Posted 2026-06-25 · 5+ years

Job Description Job Description Who we're looking for The Senior Platform Architect (PA) is responsible for all technical, solution, and competitive aspects of the Zendesk AI customer engagement. PA’s must be customer and solution obsessed and extremely technically savvy. They must have demonstrated success selling to

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Senior Director, Product Security

Zendesk · Remote, US; Fully Flexible, US; San Francisco, CA, US · Posted 2026-06-25 · 12+ years

Job Description About the role Zendesk is building the future of AI-powered customer and employee service. Our products help organizations resolve customer issues across channels, automate complex workflows, and protect sensitive customer and end-user data at global scale. Security is foundational to that trust. We are

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Senior Product Designer

Zendesk · San Francisco, CA, US; San Francisco - Hybrid, US; Remote, US; Austin, TX, US · Posted 2026-06-25 · 5+ years

Job Description At Zendesk, we create software that powers exceptional customer service. Our easy-to-use & AI powered tools enable support teams to resolve issues quickly and efficiently. By keeping the customer at the center of the experience, our products help businesses to build personal connections and deliver seam

Figma

Platform Architect

Zendesk · Remote, Australia; Other - Fully Flexible, Australia, Australia; Remote, New Zealand; Remote, Singapore · Posted 2026-06-25 · 5-8 years

Job Description At Zendesk, our mission is to simplify the complexity of business and make it easy for companies and customers to create connections. We build software that empowers organizations to deliver champion customer experiences, and with our recent landmark acquisition of Forethought in March 2026, we are driv

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Applied ML Scientist

Zendesk · Lisbon, Portugal · Posted 2026-06-25 · 3-5 years

Job Description The Enterprise Machine Learning team drives organizational value through scalable ML solutions and data-driven insights, fundamentally changing how business decisions are made. We collaborate closely with stakeholders, applying the latest advances in machine learning and statistical modeling to create h

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Senior Manager, Pricing & Packaging

Zendesk · Remote, US; Fully Flexible, US; Austin, TX, US · Posted 2026-06-24 · 8+ years

Job Description Company Overview Zendesk powers modern, AI-first customer service for organizations of all sizes. Our platform combines ticketing, messaging, help center, voice, analytics, and workforce/quality tools with AI agents and Copilot, delivered with predictable per-agent pricing and robust add-ons. We differe

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Strategy and Operations, Principal, Renewals

Zendesk · Remote, US; Fully Flexible, US · Posted 2026-06-24 · 10+ years

Job Description CXSO Renewals Strategy and Analytics - About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. We are looking for a Strategy & Analytics Partner within our Data and Insights group to serve as the prim

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AMER/LATAM Security & Safety Manager

Zendesk · Austin, TX, US · Posted 2026-06-23 · 5+ years

Job Description Position Summary: The AMER/LATAM Security & Safety Manager is responsible for overseeing physical safety and security, as well as ensuring compliance with occupational health and safety requirements across our regional offices, including San Francisco, Austin, Madison, Mexico City, and Sao Paulo, along

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Senior Commercial Account Executive

Zendesk · Paris, France · Posted 2026-06-23 · 8+ years

Job Description join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. To achieve this, we're in search of a successful

Salesforce

IT Principal Enterprise Delivery Lead

Zendesk · San Francisco, CA, US; San Francisco - Hybrid, US; Austin, TX, US; Madison, WI, US · Posted 2026-06-23 · 10+ years

Job Description The IT Principal Enterprise Delivery Lead is responsible for the large-scale orchestration of testing across complex integrations and major transformation programs, such as Enterprise Resource Planning (ERP). A critical responsibility of this role will be to serve as the primary Quality Assurance (QA) e

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Business Development Representative - Dutch Speaker

Zendesk · Lisbon, Portugal · Posted 2026-06-23 · Experience required

Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skill set and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching for sales excellence

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SMB Account Executive

Zendesk · SF Bay Area - Fully Flexible, US; San Francisco - Office, US; Austin - Office, US · Posted 2026-06-22 · 2+ years

Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection, empowering organizations to create outstanding customer experiences at scale. To help advanc

Salesforce

Senior Sales Product Specialist

Zendesk · São Paulo, Brazil · Posted 2026-06-19 · 10+ years

Job Description We are seeking an Employee Service Sales Specialist with a proven track record in B2C sales and a passion for driving growth within the SaaS space. In this role, you will be instrumental in expanding our Employee Service account base by building strong relationships with key-decision makers and introduc

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GTM Enablement Manager

Zendesk · Singapore · Posted 2026-06-19 · 3+ years

Job Description GTM Enablement Manager What you'll be doing Training and Live Delivery Lead our global GTM Bootcamp on a monthly basis, delivering an engaging and high-impact learning experience for participants in region Present and facilitate live training sessions, workshops, and webinars that help our sales team bu

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Manager, Services Consulting

Zendesk · Austin, TX, US; Austin - Hybrid, US; Madison, WI, US · Posted 2026-06-18 · 7+ years

Job Description Location : Austin, TX / Madison, WI Department / Team : Expert Services — Services Consulting Reports to : Bethany Neubauer Customer experience is being reshaped by AI-driven capabilities, but transformation still depends on excellent consulting delivery and scalable services execution. Zendesk’s Expert

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Senior Software Engineer (Backend -Ruby on Rails)

Zendesk · Pune, India · Posted 2026-06-18 · Experience required

Job Description Ruby on Rails - Senior Software Engineer Job Summary Our team is responsible for the core User model for Zendesk. The team’s mission is to optimize the in-product, customer and developer experience for representing our customers’ Users at Zendesk. This role will be joining our team based out of Melbourn

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Engagement Manager

Zendesk · Remote, UK; London, UK · Posted 2026-06-16 · 5+ years

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection.

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Senior Commercial Account Executive

Zendesk · Melbourne, Australia · Posted 2026-06-16 · 5+ years

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this vision, we are seeking a dedi

Salesforce

Digital Sales Representative

Zendesk · Mexico City, Mexico · Posted 2026-06-16 · 1+ years

Job Description Digital Sales Representative We're looking for: A motivated self-starter who can handle a high-velocity sales approach while providing an excellent customer experience! Our Digital Inside Sales Specialists are at the forefront of our customer experience for both new and existing customers of Zendesk. In

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RVP, Partner Sales

Zendesk · London, UK · Posted 2026-06-16 · 10+ years

Job Description We are seeking a strategic and hands-on RV P of Partner Sales for EMEA to build a scalable, incremental indirect business. Reporting to the Global SVP of Partner Sales, you will lead the regional ecosystem to drive lead generation, revenue growth (new and expansion), and exceptional customer outcomes. A

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Principal Product Manager

Zendesk · Melbourne, Australia · Posted 2026-06-16 · 5+ years

Job Description Zendesk builds AI powered, customizable and simple to use service software crafted to improve customer relationships. Many of the world’s favorite brands leverage our products to engage you as a customer. We lead the industry with beautifully simple software, and you’ve almost certainly interacted with

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Business Development Representative - Turkish

Zendesk · Lisbon, Portugal · Posted 2026-06-16 · 2-4 years

Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching for sales excellence.

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Business Development Representative, AI

Zendesk · Lisbon, Portugal · Posted 2026-06-16 · 2-4 years

Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching for sales excellence.

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Business Development Representative - UKI

Zendesk · Lisbon, Portugal · Posted 2026-06-16 · 2-4 years

Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching for sales excellence.

DevelopmentRepresentativeUKIzendesksalesparthybridweek

Senior Enterprise Account Executive

Zendesk · Remote, South Korea · Posted 2026-06-16 · 8+ years

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this vision, we are seeking a dedi

Salesforce

Product Manager, MarTech & Digital Systems

Zendesk · San Francisco, CA, US; San Francisco - Office, US; Remote, US · Posted 2026-06-15 · 5+ years

Job Description At Zendesk, we are dedicated to accelerating revenue growth and optimizing our Go-To-Market strategy through innovative technology. We are actively scaling our MarTech ecosystem and embedding artificial intelligence across our platforms to deliver highly personalized, seamless customer journeys at scale

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Vice President, Total Rewards

Zendesk · Remote, US; Fully Flexible, US; Austin, TX, US; San Francisco, CA, US · Posted 2026-06-15 · 12+ years

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection.

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Director, Sales Strategy

Zendesk · Remote, US; Fully Flexible, US · Posted 2026-06-15 · 10+ years

Job Description Zendesk helps companies build better relationships with their customers. We do this by focusing not only on our excellent products but also on building our outstanding teams. We are seeking a Director, Sales Strategy to lead our global efforts in transforming how Zendesk drives revenue growth and operat

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