Browse current Freshworks openings that JobDrop found directly from the company's careers source.
### Job Description The Impact You Can Create As an Enterprise Account Manager at Freshworks, you will act as the strategic bridge between our platform and our enterprise customers' success. You will drive incremental revenue and deep product adoption by serving as a trusted, consultative partner. By understanding your
### Job Description At Freshworks, we're on a mission to help businesses delight their customers and employees through simple, powerful software. As we continue to grow our Enterprise business, we're looking for a Customer Success Manager to partner with a portfolio of Key and Enterprise customers across North America.
### Job Description As a Business Development Representative with Freshworks, you will play a crucial role in our company’s growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects, facilitating qualification calls, an
### Job Description As a Lead – Business Systems Services, you will work at the intersection of AI, business processes, technology, and customer engagement. You will understand business challenges, identify opportunities for AI and automation, and work with technical teams to translate requirements into practical solut
### Job Description - Work from our Berlin office, as this is an on-site role. - Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels. The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to d
### Job Description This role bridges the gap between tech and business strategy. They will be running value discovery, modeling ROI/TCO, and pitching business outcomes directly to C-Suite decision-makers for high value deals Key Responsibilities - Value Discovery & Gap Analysis: Run deep discovery sessions with prospe
### Job Description Freshworks is looking for a Senior Manager to join our global Corporate Strategy team and help shape some of the most important decisions facing the company. This is a high-impact strategy role for someone who loves solving complex business problems but wants to get closer to the decisions, the exec
### Job Description Freshworks is looking for a Product Marketing Manager to help shape and bring to market the next generation of AI-powered experiences across Freshservice. This is a highly cross-functional role at the intersection of Product, AI, and go-to-market. You'll partner closely with Product Management and E
### Job Description Freshworks is looking for a Product Marketing Manager to help shape and bring to market the next generation of AI-powered experiences across Freshservice. This is a highly cross-functional role at the intersection of Product, AI, and go-to-market. You'll partner closely with Product Management and E
### Job Description Role Overview We are seeking a Salesforce Certified Sales Cloud Consultant with SaaS industry experience to design, implement, and optimize Salesforce Sales Cloud solutions. The consultant will partner with business stakeholders to translate requirements into scalable solutions, enhance sales produc
### Job Description At Freshworks, we don’t just ship software—we shape it to be fast, reliable, and refreshingly simple. As a Staff Full Stack Engineer (IC4), you will architect the end-to-end systems that drive our global SaaS products, balancing complex distributed backend infrastructure with highly responsive, scal
### Job Description We're looking for a Sr/Vice President of Corporate Communications to own and evolve Freshworks' narrative in the market globally, across every channel, and at every altitude. This is a rare seat: one where you're expected to think in long-term story arcs and get in the weeds on a Reddit thread or a
### Job Description Freshservice is expanding what “AI-driven ITSM” means for our customers — from Freddy AI Copilot and Freddy AI Agent, to Agent Studio for building custom agentic workflows, to MCP Gateway connecting Freshservice to the broader AI stack. We're creating a new kind of Solutions Engineering role to matc
### Job Description Freshservice is expanding what “AI-driven ITSM” means for our customers — from Freddy AI Copilot and Freddy AI Agent, to Agent Studio for building custom agentic workflows, to MCP Gateway connecting Freshservice to the broader AI stack. We're creating a new kind of Solutions Engineering role to matc
### Job Description At Freshworks, we're introducing AI across our GTM organization to accelerate how we understand buyers and act on revenue signals. As a key member of the Web & Revenue Marketing team, you will build the agents, automations, and intelligence systems that help our frontline teams operate more effectiv
### Job Description At Freshworks, we're introducing AI across our GTM organization to accelerate how we understand buyers, connect revenue signals, and enable our teams to take action. We're looking for a hands-on AI/GTM engineer to build the agents, workflows, and intelligence systems powering the next generation of
### Job Description We are looking for a passionate and technically skilled Solution Engineer to be part of our SMBC Sales Support team for Freshservice. You will be instrumental in solving complex customer problems, designing tailored solutions — including AI-driven use cases built on Freddy AI and Agent Studio — and
### Job Description We are looking for a passionate and technically skilled Solution Engineer to be part of our SMBC Sales Support team for Freshservice. You will be instrumental in solving complex customer problems, designing tailored solutions — including AI-driven use cases built on Freddy AI and Agent Studio — and
### Job Description As a Senior NOC Engineer, you will play a vital role in ensuring the health, stability, and uptime of our production systems. This is a hands-on, operational role requiring a deep understanding of system administration, networking, and incident response. You’ll act as the first line of defense durin
### Job Description Impact You Will Create - Bridge Research and Production: Serve as the critical link translating theoretical data science research and sophisticated algorithms into product-ready, enterprise-scale implementations. - Scale to Millions: Build and deploy robust ML APIs and data pipelines engineered to h
### Job Description As a Account Manager - Mid Market, you’ll work with some of our most valued customers, helping them grow with Freshworks while building long-term, trusted partnerships. What you’ll do: - Engage, discover & drive results: Grow key accounts through upsell, cross-sell, and renewals, consistently surpas
### Job Description This role is the lead execution and strategic engine of the customer experience transformation initiatives across Freshworks' Global Customer Services (GCS) organization. This role partners directly with the VP of GCS to build and execute a world-class vision for customer experience transformation.
### Job Description We're looking for a hands-on Digital Marketing Lead to join our growing Marketing team. This role is ideal for someone who enjoys being in the work: building, launching, testing, and optimizing digital campaigns that support pipeline and revenue. You'll execute end-to-end campaigns across paid media
### Job Description We're looking for a hands-on Digital Marketing Lead to join our growing Marketing team. This role is ideal for someone who enjoys being in the work: building, launching, testing, and optimizing digital campaigns that support pipeline and revenue. You'll execute end-to-end campaigns across paid media
### Job Description Overview of the role: As a Lead iOS Engineer at Freshworks, you own the technical direction of one or more flagship mobile applications serving millions of users. You set the architectural standard, make the build-vs-buy and native-vs-cross-platform calls, and are accountable for the quality, perfor
### Job Description At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting sp
### Job Description At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting sp
### Job Description At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting sp
### Job Description At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting sp
### Job Description At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting sp
### Job Description At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting sp
### Job Description Freshworks is looking for an experienced Deal Desk Strategy Manager to play a critical role in shaping and accelerating some of our largest and most strategic deals. Reporting to the Senior Director of Deal Desk, this senior individual contributor will partner directly with Account Executives and re
### Job Description About the Team - Our Value Engineering team is growing, and we're looking for a Senior Value Engineer to join our team in London. This is a role for someone who loves building rigorous business cases, can hold their own in a room with CFOs and CIOs, and gets genuine satisfaction from turning a compl
### Job Description ABOUT THE ROLE Freshworks is looking for a Senior Analyst- Cybersecurity to join our GTM (Go-To-Market) Cybersecurity team. You'll sit at the intersection of Cybersecurity, customer trust, and go-to-market — acting as a subject matter expert who gives prospective and existing customers confidence an
### Job Description Freshworks is looking for a Lifecycle Marketing Manager to lead our newly formed Lifecycle Marketing pod within the ABM, Digital & Lifecycle organization. In this role, you will own the lifecycle and nurture strategy for our Employee Experience (EX) product family — Freshservice, ESM, D42, Firehydra
### Job Description As an Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth across the ACH region (Austria & Switzerland). In this role you will advocate our Employee Experience product line, Freshservice, targeted mainly at mid-market clients. As a brand ambassa
### Job Description Key Responsibilities Include: - Act as a strategic business partner to European revenue leadership, using pipeline and performance data to proactively identify execution gaps and co-design targeted enablement solutions. - Develop and deliver engaging and informative sales training programs, both in-
### Job Description What You'll Do - Own Deal Desk support for larger and more strategic deals in your assigned region, embedded directly with assigned AEs - Proactively initiate deal strategy conversations with sellers ahead of key milestones, flagging early where a deal may need extra structuring time - Document the
### Job Description We are looking for a highly skilled & collaborative individual, who with his / her in-depth understanding of the Deals Desk, Order Management & Billing space in SaaS environment, can contribute to identifying and structurally driving various system enhancement / improvement initiatives on CPQ, CRM e
### Job Description Job Description Overview of the role: As a Lead Software Engineer, you will focus on building next-generation platform services for Freshworks with your strong background in distributed systems and mentor your team to achieve this. You will have an opportunity to redefine customer experiences by bui
### Job Description As a Senior Software Engineer – Full Stack, you will play a key role in building fast, accessible, scalable, and intuitive web applications. This is a frontend-focused full-stack role where strong expertise in modern frontend engineering is essential, complemented by solid backend development experi
### Job Description Impact You Will Create - Bridge Research and Production: Serve as the critical link translating theoretical data science research and sophisticated algorithms into product-ready, enterprise-scale implementations. - Scale to Millions: Build and deploy robust ML APIs and data pipelines engineered to h
### Job Description This role will lead our effort in capturing, synthesizing, and acting on customer feedback. In this role, you will serve as the strategic owner of our VoC infrastructure, turning quantitative metrics and qualitative customer insights into actionable business and product strategies. You will directly
### Job Description Freshworks is looking for an experienced Deal Desk Strategy Manager to play a critical role in shaping and accelerating some of our largest and most strategic deals. Reporting to the Senior Director of Deal Desk, this senior individual contributor will partner directly with Account Executives and re
### Job Description Freshworks is looking for a Lifecycle Marketing Specialist to execute nurture campaigns across our Employee Experience (EX) product family — Freshservice, ESM, D42, Firehydrant, and Freddy AI. Reporting to the Lifecycle Marketing Manager, you’ll own day-to-day execution of the pod’s always-on and re
### Job Description We're looking for a Sr. Manager of Executive Communications to be the primary architect and manager of our CEO, CTO, CIO, and CMO’s external voice. You will own the editorial strategy, calendar and output that turns Freshworks' narrative into category-shaping thought leadership — across executive so
### Job Description We are looking for a Principal Solutions Engineer to support the continued growth of our business in the Netherlands. You will play a critical role by being the technical expert who helps our Dutch team with closing new business opportunities as well as consulting or selling to the most strategic pr
### Job Description Freshworks is looking for a self-motivated Lead Solutions Engineer to complement our Pre-Sales team. You will play a critical role by being the technical expert that helps the sales team with new business opportunities as well as consulting or selling to the most strategic prospects and accounts at
### Job Description As an Account Executive, Enterprise (SLED), you will play a pivotal role in expanding Freshworks’ footprint within Higher Education institutions. This role focuses on engaging multiple stakeholders across colleges and universities, delivering customized ITSM and EX solutions, and empowering institut
### Job Description As an Account Executive, Enterprise (SLED), you will play a pivotal role in expanding Freshworks’ footprint within Higher Education institutions. This role focuses on engaging multiple stakeholders across colleges and universities, delivering customized ITSM and EX solutions, and empowering institut
### Job Description As an Account Executive, Enterprise (SLED), you will play a pivotal role in expanding Freshworks’ footprint within Higher Education institutions. This role focuses on engaging multiple stakeholders across colleges and universities, delivering customized ITSM and EX solutions, and empowering institut
### Job Description Lead a team of Adoption Specialists within our Adoption Advisory team - driving product adoption, increasing customer value, and reducing churn across Freshworks' scaled and digital customer segments. About the Role As Lead, Product Adoption, you will manage a team of Adoption Specialists focused on
### Job Description Take Ownership: Own and build modules for sustained differentiation and growth. Develop deep domain expertise and understand trends in the market. The role requires you to plan, build, release, and measure success for an end to end modules. Be a Customer Champion: Develop a sense of empathy with our
### Job Description We are looking for a high-energy, ambitious Field Marketing Specialist to drive our marketing strategy and event execution across the UKI & Nordics region. This isn't a "follow-the-playbook" role. We need a genuine driver and executor—someone who sets the drumbeat for our programs, rolls up their sl
### Job Description This is a pivotal individual contributor role at the heart of Freshworks’ German channel growth strategy. As a Channel Sales Manager, you will own the full lifecycle of our Systems Integrator business in Germany — from prospecting and signing new mid-tier SI partners through to driving active pipeli
### Job Description About this role: This is a pivotal individual contributor role at the heart of Freshworks’ UK channel growth strategy. As a Channel Sales Manager, you will own the full lifecycle of our Systems Integrator business in the UK — from prospecting and signing new mid-tier SI partners through to driving a
### Job Description We are looking for highly skilled Data Platform Engineer to design, develop, and deliver enterprise-scale Master Data Management (MDM) and Data Platform solutions. The role will focus on Customer 360, data quality, identity resolution, governance, and cloud-native MDM initiatives across enterprise s
### Job Description Freshworks is rethinking how we develop, evaluate, and listen to our people — and this role is at the center of that transformation. As Director of Performance Management & Employee Listening, you will lead two of our most strategically important people practices: a comprehensive redesign of how we
### Job Description As a Business Development Representative with Freshworks, you will play a crucial role in our company’s growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects, facilitating qualification calls, an
### Job Description About the Team We’re a passionate and fun-loving mobile team made up of Android, iOS, and automation engineers, with a solid mix of experience and energy. We build and maintain multiple mobile apps and multiple mobile SDKs, powering user experiences at scale. Our portfolio includes: Apps: Freshdesk,