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Freshworks jobs

Browse current Freshworks openings that JobDrop found directly from the company's careers source.

Business Development Manager

Freshworks · San Mateo, CA, US · Posted 2026-10-30 · 1-2 years

### Job Description As a Business Development Representative with Freshworks, you will play a crucial role in our company’s growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects, facilitating qualification calls, an

Development

Business Development Manager

Freshworks · Boston, MA, US · Posted 2026-10-30 · 1-2 years

### Job Description As a Business Development Representative with Freshworks, you will play a crucial role in our company’s growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects, facilitating qualification calls, an

Development

Senior Director, AI Platform (Product Management)

Freshworks · San Mateo, CA, US · Posted 2026-10-30

### Job Description The AI Platform team builds the foundational agentic infrastructure, runtime engines, and developer experiences that power intelligent digital workers across the entire Freshworks ecosystem. As the Senior Director of AI Platform Product Management, you will own the end-to-end strategy, roadmap, and

DirectorPlatformProductManagement

SVP, Corporate Communications & Brand Marketing

Freshworks · San Mateo, CA, US · Posted 2026-10-30

### Job Description About the Role As the Senior Vice President of Corporate Communications and Brand, you will serve as the executive steward of Freshworks’ global brand reputation, corporate narratives, and market positioning. Based in our San Mateo office in a hybrid capacity, you will lead the global Corporate Comm

SVPCorporateCommunicationsBrandMarketing

Senior Account Executive - Inside Sales

Freshworks · Chennai, India · Posted 2026-10-30 · 3-8 years

### Job Description We are seeking a highly motivated and customer-centric Account Executive to join our growing inbound sales team. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track rec

AccountExecutiveInsideSales

Senior Engineering Manager - Billing Platform

Freshworks · Bengaluru, KA, India · Posted 2026-10-29 · 15+ years

### Job Description About the role: As a Senior Manager in Engineering, you will lead engineering teams building scalable, cloud-native core platform systems - such as billing, monetization, metering, or high-throughput distributed services—that power Freshworks' global SaaS suite. You will own the technical strategy,

EngineeringBillingPlatform

Lead - Account Management

Freshworks · Chennai, India · Posted 2026-10-29 · 7-9 years

### Job Description We are looking for an experienced and strategic Enterprise Account/Portfolio Manager who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value. They should have a consultative sales approach, a successful track recor

AccountManagement

Lead - Customer Success

Freshworks · Chennai, India · Posted 2026-10-29 · 7-10 years

### Job Description Overview We are looking for a strategic and customer-obsessed Lead - Customer Success professional to manage key enterprise accounts and drive long-term customer value. In this role, you will be responsible for building and nurturing high-impact relationships with decision-makers and end users, ensu

Success

Lead - Revenue Accounting

Freshworks · Bengaluru, India · Posted 2026-10-27 · 6+ years

### Job Description We are seeking a highly analytical and automation driven Revenue Accounting Lead to drive excellence within our revenue accounting organization.. In this high-impact role, you will take ownership of various revenue streams—while acting as a key cross-functional partner to scale our financial operati

RevenueAccounting

Senior Legal Counsel- Commercial Transactions

Freshworks · San Mateo, CA, US · Posted 2026-10-26 · 8+ years

### Job Description At Freshworks, we're looking for a Senior Commercial Counsel based in our San Mateo CA Headquarters, to act as a lead legal partner across Sales, Partner, and Vendor engagements in North America. In this role, you'll own complex commercial transactions and help drive the design and evolution of scal

LegalCounselCommercialTransactions

Senior Account Management (EX) - Top Tier NA

Freshworks · Chennai, India · Posted 2026-10-26 · 4-8 years

### Job Description We are looking for an experienced and strategic Enterprise Account/Portfolio Manager who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value. They should have a consultative sales approach, a successful track recor

AccountManagementTopTier

Lead Account Executive(Benelux and Nordics)

Freshworks · London, UK · Posted 2026-10-23 · 5-8 years

### Job Description As a Lead Account Executive for Nordics, you will drive growth and consistently exceed revenue goals within a defined territory. You’ll win new accounts and apply your SaaS expertise to engage effectively with both business and technical decision-makers. What you will do: - Engage, Discover & Drive

AccountExecutiveBeneluxNordics

Lead - Account Executive(Benelux and Nordics)

Freshworks · London, UK · Posted 2026-10-23 · 5-8 years

### Job Description As a Lead Account Executive for Benelux and Nordics, you will drive growth and consistently exceed revenue goals within a defined territory. You’ll win new accounts and apply your SaaS expertise to engage effectively with both business and technical decision-makers. What you will do: - Engage, Disco

AccountExecutiveBeneluxNordics

Field Marketing Specialist (Contract)

Freshworks · Bengaluru, KA, India · Posted 2026-10-23 · 4-7 years

### Job Description We’re looking for an execution-driven Field Marketing Specialist to run events, webinars and field programs, primarily across India with support for APMEA. You’ll run the show end-to-end, from planning and delivery through follow-up, reporting and learnings, and build the foundations that let every

Salesforce

Senior Manager - Program Management

Freshworks · San Mateo, CA, US · Posted 2026-10-21 · 8-10 years

### Job Description The role: - As part of the R&D Ops team, the Sr. Manager, Launch Readiness be partnering with Product, Engineering, and GTM teams to ensure a consistent, scalable framework for taking products from readiness through launch. This role will lead a team and report to the Sr. Director, R&D and Ops. - Th

ProgramManagement

Channel Sales Manager - UK & Northern Europe

Freshworks · London, England, UK · Posted 2026-10-21 · 7+ years

### Job Description About this role: This is a pivotal, high-impact individual contributor role focused on driving rapid channel expansion, joint go-to-market strategy, and enterprise revenue growth across the UK and European region. As a Channel Sales Manager, you will be responsible for hunting, building, and scaling

ChannelSalesNorthernEurope

Account Executive - Mid-Market

Freshworks · San Mateo, CA, US · Posted 2026-10-20

### Job Description At Freshworks, we believe great employee experiences start with great people - and that includes you. We're growing fast, and we're looking for a Mid-Market Account Executive who's passionate about building relationships, solving meaningful problems, and shaping the future of work. In this role, you

AccountExecutiveMid-Market

Account Executive - Mid-Market

Freshworks · Boston, MA, US · Posted 2026-10-20 · 3+ years

### Job Description At Freshworks, we believe great employee experiences start with great people — and that includes you. We're growing fast, and we're looking for a Mid-Market Account Executive who's passionate about building relationships, solving meaningful problems, and shaping the future of work. In this role, you

AccountExecutiveMid-Market

Account Manager, Mid-Market

Freshworks · San Mateo, CA, US · Posted 2026-10-20 · 5+ years

### Job Description At Freshworks, we believe great customer relationships are just the beginning. We're looking for a driven, commercially minded Mid-Market Account Manager who knows how to turn strong partnerships into meaningful business growth. In this role, you'll own and grow a portfolio of existing customers, un

AccountMid-Market

Account Manager, Mid-Market

Freshworks · Boston, MA, US · Posted 2026-10-20 · 5+ years

### Job Description At Freshworks, we believe great customer relationships are just the beginning. We're looking for a driven, commercially minded Mid-Market Account Manager who knows how to turn strong partnerships into meaningful business growth. In this role, you'll own and grow a portfolio of existing customers, un

AccountMid-Market

Account Executive - Strategic

Freshworks · San Mateo, CA, US · Posted 2026-10-20 · 10+ years

### Job Description As a Account Executive - Strategic, you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-level ex

AccountExecutiveStrategic

Account Executive - Strategic

Freshworks · Boston, MA, US · Posted 2026-10-20 · 10+ years

### Job Description As a Account Executive - Strategic, you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-level ex

AccountExecutiveStrategic

Enterprise Account Executive

Freshworks · Boston, MA, US · Posted 2026-10-20 · 10+ years

### Job Description As a Account Executive - Enterprise, you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-level e

EnterpriseAccountExecutive

Enterprise Account Executive

Freshworks · San Mateo, CA, US · Posted 2026-10-20 · 10+ years

### Job Description As a Account Executive - Enterprise, you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-level e

EnterpriseAccountExecutive

Lead - Program Management

Freshworks · San Mateo, US · Posted 2026-10-19 · 5+ years

### Job Description Stationed within the AMER Customer Success organization, this role is responsible for driving operational excellence and executing key Customer Success programs and initiatives across the region. The Program Manager partners closely with AMER Customer Success leadership, the Customer Success Center

ProgramManagement

Senior Manager, Revenue Accounting

Freshworks · San Mateo, CA, US · Posted 2026-10-16

### Job Description As a Senior Revenue Manager, you will keep the revenue close accurate and on time while partnering with finance, systems, and business leaders on long-running process and systems transformation programs, including the use of AI and automation in revenue operations. You will act as second reviewer on

RevenueAccounting

Staff Engineer - Machine Learning

Freshworks · Bengaluru, KA, India · Posted 2026-10-15 · 9+ years

### Job Description The Impact You Will Create As a Staff Machine Learning Engineer, you will serve as the critical architectural bridge between cutting-edge Data Science research and massive-scale, product-ready implementation. You will move beyond standard feature delivery to define the technical vision and infrastru

EngineerMachineLearning

Staff Engineer, Web Operations

Freshworks · San Mateo, CA, US · Posted 2026-10-14

### Job Description Engineers in Freshworks Marketing build the websites and systems behind our digital experiences. They work with designers, marketers, product managers, and infrastructure teams to develop scalable applications, backend services, and content platforms. Role Description As a Staff Engineer, you will s

EngineerWebOperations

Director, Digital Experience

Freshworks · San Mateo, CA, US · Posted 2026-10-14

### Job Description We're looking for a Director, Digital Experience to lead how customers discover, evaluate, and engage with Freshworks through our website. You'll shape the web experience roadmap, lead designers and program managers, and partner with engineering to deliver better customer journeys and measurable bus

DirectorDigital

Senior Business Development Manager - MEA / India (Enterprise)

Freshworks · Bengaluru, India · Posted 2026-10-14 · 4+ years

### Job Description About the Role We are looking for a Business Development Manager to join our outbound sales team. The role will focus on building pipeline through proactive prospecting, engaging target accounts, qualifying opportunities, and creating meaningful conversations with potential customers. This is a high

DevelopmentMEAIndiaEnterprise

Principal - Solution Engineering

Freshworks · London, UK · Posted 2026-10-13 · 10+ years

### Job Description We are looking for a Principal Solutions Engineer to support the continued growth of our business in the Netherlands. You will play a critical role by being the technical expert who helps our Dutch team with closing new business opportunities as well as consulting or selling to the most strategic pr

SolutionEngineering

Business Development Manager - NA

Freshworks · Bengaluru, India · Posted 2026-10-13 · 1-4 years

### Job Description About the Role We are looking for a Business Development Manager to join our outbound sales team. The role will focus on building pipeline through proactive prospecting, engaging target accounts, qualifying opportunities, and creating meaningful conversations with potential customers. This is a high

Development

Staff Engineer - Full Stack

Freshworks · Chennai, India · Posted 2026-10-08 · 10+ years

### Job Description At Freshworks, we don’t just ship software—we shape it to be fast, reliable, and refreshingly simple. As a Staff Full Stack Engineer (IC4), you will architect the end-to-end systems that drive our global SaaS products, balancing complex distributed backend infrastructure with highly responsive, scal

EngineerStack

Lead - Workplace Management (Travel & Transport Operations)

Freshworks · Chennai, India · Posted 2026-10-07 · 6-8 years

### Job Description We are seeking an experienced Lead- Travel & Transport to lead end-to-end corporate travel and support our employee transportation program. In this role, you will oversee our travel program, supporting travelers across the globe, manage external vendor performance, drive technology implementations,

WorkplaceManagementTravelTransportOperations

Commercial Sales Director

Freshworks · San Mateo, CA, US · Posted 2026-10-06 · 8+ years

### Job Description Freshworks is seeking an experienced Commercial Sales Director to lead a team of Commercial Account Executives driving new business revenue within our Commercial customer segment (250-500 employees). Reporting directly to Mark Ripley, VP of Sales of Mid-Market and Commercial, this leader will manage

Salesforce

Commercial Sales Director

Freshworks · Boston, MA, US · Posted 2026-10-06 · 8+ years

### Job Description Freshworks is seeking an experienced Commercial Sales Director to lead a team of Commercial Account Executives driving new business revenue within our Commercial customer segment (250-500 employees). Reporting directly to Mark Ripley, VP of Sales of Mid-Market and Commercial, this leader will manage

Salesforce

Vice President, Corporate Legal & Compliance

Freshworks · San Mateo, CA, US · Posted 2026-10-05 · 15+ years

### Job Description This position will report directly to the Chief Legal Officer and will be responsible for handling a wide range of corporate and securities matters related to the growth, operation and further development of this global publicly traded corporation. The role will be the primary legal support to the S

VicePresidentCorporateLegalCompliance

Lead - Sales Commission

Freshworks · Bengaluru, India · Posted 2026-10-05 · 5-6 years

### Job Description Sales Compensation lead will report into the Manager of Sales Finance and will be responsible for deriving the commissions for direct, indirect and overlay sales roles on a global level including channel partner. Key Responsibilities & Deliverables: Requirements Gathering: Lead discovery sessions wi

SalesCommission

Lead Customer Success Manager

Freshworks · San Mateo, CA, US · Posted 2026-10-01

### Job Description At Freshworks, we're on a mission to help businesses delight their customers and employees through simple, powerful software. As we continue to grow our Enterprise business, we're looking for a Customer Success Manager to own a portfolio of Key and Enterprise customers across North America. You'll s

Success

Lead Customer Success Manager

Freshworks · Boston, MA, US · Posted 2026-10-01 · 5+ years

### Job Description At Freshworks, we're on a mission to help businesses delight their customers and employees through simple, powerful software. As we continue to grow our Enterprise business, we're looking for a Customer Success Manager to own a portfolio of Key and Enterprise customers across North America. You'll s

Success

Principal Engineer - Machine Learning

Freshworks · Hyderabad, TS, India · Posted 2026-10-01 · 12-18 years

### Job Description About the Role: Freshworks is building next-generation AI-driven customer and employee engagement platforms. As a Principal Engineer - Machine Learning on our AI/ML Engineering team, you will drive the architecture and technical strategy for core backend services powering our Agentic AI Platform. Yo

EngineerMachineLearning

Principal Engineer - Machine Learning

Freshworks · Chennai, TN, India · Posted 2026-10-01 · 12-18 years

### Job Description About the Role: Freshworks is building next-generation AI-driven customer and employee engagement platforms. As a Principal Engineer - Machine Learning on our AI/ML Engineering team, you will drive the architecture and technical strategy for core backend services powering our Agentic AI Platform. Yo

EngineerMachineLearning

Lead - Account Executive

Freshworks · London, UK · Posted 2026-10-01 · 5-7 years

### Job Description This is an Individual Contributor (IC) role. As a Lead Account Executive at Freshworks, you’ll drive new business activities in the UKI region. You will collaborate with teams across Freshworks to manage all aspects of the sales process, including business development, lead management, qualification

AccountExecutive

Lead - Account Manager(Italian and Spanish Speaking)

Freshworks · Paris, France · Posted 2026-09-30 · 5+ years

### Job Description As an Enterprise Account Manager, you’ll work with some of our most valued customers, helping them grow with Freshworks while building long-term, trusted partnerships.This role will be focussing on our Italian and spanish markets. What you’ll do: - Engage, discover & drive results: Grow key accounts

AccountItalianSpanishSpeaking

Director - Demand Generation

Freshworks · San Mateo, CA, US · Posted 2026-09-30 · 10+ years

### Job Description Freshworks is looking for a senior demand generation leader to help build and modernize our scaled demand engine across our product portfolio. This role is for a hands-on operator and builder. You will own the day-to-day demand generation engine across channels, work closely with Revenue Marketing l

DirectorDemandGeneration

Director - Demand Generation

Freshworks · Boston, MA, US · Posted 2026-09-30 · 10+ years

### Job Description Freshworks is looking for a senior demand generation leader to help build and modernize our scaled demand engine across our product portfolio. This role is for a hands-on operator and builder. You will own the day-to-day demand generation engine across channels, work closely with Revenue Marketing l

DirectorDemandGeneration

Lead - Channel Sales

Freshworks · Bengaluru, KA, India · Posted 2026-09-29 · 7+ years

### Job Description We are looking for a Channel Manager – Middle East & Africa (MEA) to build, activate and grow Freshworks’ partner ecosystem across the region. This role is responsible for creating incremental business through the partner ecosystem — identifying the right partners, enabling them to sell and deliver

ChannelSales

Lead - Solution Engineer

Freshworks · Singapore · Posted 2026-09-25 · 6-8 years

### Job Description At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting sp

SolutionEngineer

Lead Software Engineer - Site Reliability

Freshworks · Hyderabad, TS, India · Posted 2026-09-25 · 7-12 years

### Job Description At Freshworks, uptime is sacred. As a Lead Site Reliability Engineer (SRE), you'll be the engineer behind the curtain—designing for resilience, automating recovery, and ensuring our systems stay fast, stable, and observable at scale. You’ll partner closely with engineering, platform, and product tea

SoftwareEngineerSiteReliability

Senior Solution Architect, Professional Services

Freshworks · Boston, MA, US · Posted 2026-09-24

### Job Description The Senior Solution Architect is a senior customer-facing role within Freshworks Professional Services (FPS), combining solution architecture, executive consulting, and Professional Services leadership across the Americas. You'll serve as a trusted advisor to customer executives and technical leader

SolutionArchitectProfessionalServices

Senior Solution Architect, Professional Services

Freshworks · San Mateo, CA, US · Posted 2026-09-24

### Job Description The Senior Solution Architect is a senior customer-facing role within Freshworks Professional Services (FPS), combining solution architecture, executive consulting, and Professional Services leadership across the Americas. You'll serve as a trusted advisor to customer executives and technical leader

SolutionArchitectProfessionalServices

Social Media Marketing Manager

Freshworks · San Mateo, CA, US · Posted 2026-09-24 · 7+ years

### Job Description Freshworks is seeking a Manager of Social Media to lead our organic social presence and shape how the Freshworks voice shows up across every platform. This role owns social strategy, content calendar, and day-to-day execution, turning brand moments, product news, and customer stories into content th

SocialMediaMarketing

Principal Engineer - Systems

Freshworks · Hyderabad, India · Posted 2026-09-23 · 14+ years

### Job Description Role Overview We are seeking a highly experienced Principal Engineer to lead the design and evolution of the enterprise-scale platform architecture that powers Freshworks’ multi-tier SaaS products. This role will define the architecture strategy for a major platform domain, drive modernization initi

EngineerSystems

Lead - Solution Engineer(Dutch/Swedish speaking)

Freshworks · London, UK · Posted 2026-09-23 · 5+ years

### Job Description Freshworks is looking for a self-motivated Lead Solutions Engineer to complement our Pre-Sales team. You will play a critical role by being the technical expert that helps the sales team with new business opportunities as well as consulting or selling to the most strategic prospects and accounts at

SolutionEngineerDutchSwedishspeaking

Enterprise Account Manager

Freshworks · London, UK · Posted 2026-09-22 · 7+ years

### Job Description This is an Individual Contributor (IC) role. As a Enterprise Account Manager at Freshworks, you’ll drive sales into existing defined paying accounts in the UKI region. Your accounts will all have strategic importance to the growth of the region. You will collaborate with teams across Freshworks to m

EnterpriseAccount

Senior Staff Engineer - Systems

Freshworks · Chennai, TN, India · Posted 2026-09-22 · 12-15 years

### Job Description Overview: As a Senior Staff Engineer, you will serve as a core technical anchor, driving the architectural evolution of Freshworks' multi-tier SaaS platform. In this role, you will: - Scale Platform Capabilities: Architect and deliver resilient APIs, microservices, and web-layer platform features th

EngineerSystems

Staff Product Manager

Freshworks · Bengaluru, India · Posted 2026-09-22 · 10+ years

### Job Description Freshworks is looking for a highly motivated and experienced Staff Product Manager for our AI team. This role will be pivotal in driving our AI Agent product line forward focusing on customer experience (including customer service, sales, marketing use cases) and/or employee experience markets (incl

Product

Lead - Channel Sales

Freshworks · Singapore · Posted 2026-09-21 · 7+ years

### Job Description VAR Recruitment & Onboarding - Identify, target, and sign mid-market VARs aligned to Freshworks' Singapore & APAC ITSM, ITAM, and CX growth priorities - Build and maintain a pipeline of prospective resellers, drawing on market mapping, distribution networks, competitor partner rosters, and ex-incumb

Salesforce

Lead Software Engineer - Full Stack

Freshworks · Chennai, India · Posted 2026-09-21 · 5-8 years

### Job Description At Freshworks, we build uncomplicated service software designed to eliminate friction and reduce business complexity. As a Lead Full Stack Engineer (IC3), you will be the driving force turning this vision into high-performance software—engineering robust backend systems and responsive frontend layer

SoftwareEngineerStack

Technical Curriculum Developer

Freshworks · San Mateo, CA, US · Posted 2026-09-18

### Job Description Freshworks is looking for a Technical Curriculum Developer to join our growing Revenue Enablement team. In this role, you'll create engaging technical learning experiences for Partners, Solution Engineers, Professional Services teams, and other customer-facing technical roles. You'll combine learnin

TechnicalCurriculumDeveloper